Some rare and welcome news hit South Valley recently
– Comcast, the largest U.S. cable television company with more
than 41 million customers, is opening a new customer service call
center in Morgan Hill that will bring as many as 500 new jobs to
the city.
Some rare and welcome news hit South Valley recently – Comcast, the largest U.S. cable television company with more than 41 million customers, is opening a new customer service call center in Morgan Hill that will bring as many as 500 new jobs to the city.
In these times of high unemployment, layoffs, decreasing consumer spending and increasing government deficits, we can’t think of better news than a new business coming to town and debuting at number four on the city’s top employer’s list.
The news is beneficial not only in that Comcast is bringing hundreds of jobs to town – and we’re sure there are many workers who can’t wait until this fall to begin fielding Comcast’s customer service calls – but also because of the ripple effect the jobs will create.
Comcast’s 500 new workers will be 500 people who will need to eat lunch, gas their cars, run errands and generally spend money while they’re spending their working days in South Valley. Not only that, Comcast the business will likely be a customer for office supply, furniture, construction, electrical, plumbing, catering, vending, staffing and janitorial businesses in South Valley.
Our hopes are high that Comcast’s presence will boost revenues for a wide variety of South Valley companies. And we’re also looking forward to welcoming Comcast to the community as a corporate citizen supporting local causes that interest it. According to the company’s Web site, the Comcast Foundation focuses on creating strong communities by supporting education, literacy and volunteerism.
In fact, the only place where Comcast’s arrival might not be welcome news is in the offices of Charter Cable. The beleaguered company, which holds the franchise contracts for Gilroy, Morgan Hill and Hollister, probably isn’t so happy that its largest competitor has set up shop on its turf.
Charter, which boasts consistently poor customer service and a nearly unblemished record of missing deadlines, has very few South Valley fans – especially among the region’s movers and shakers – and ought to be nervous.
We’d like to urge South Valley’s elected officials and municipal staffs to take a close look at how they might use Comcast to bring quality cable television service to our corner of Silicon Valley. After all, if Comcast thinks South Valley is the right place to find employees to serve the rest of its Bay Area customers, it just follows that it is a good place to find customers as well.
Comcast jobs and Comcast cable television service – now that should make an already rosy picture complete.
