The Santa Clara Valley Transportation Authority (VTA) has
implemented improvements to the application process for paratransit
services VTA provides under the Americans with Disabilities Act
(ADA).
The Santa Clara Valley Transportation Authority (VTA) has implemented improvements to the application process for paratransit services VTA provides under the Americans with Disabilities Act (ADA).
After obtaining an application and brochure (available by calling VTA Customer Service at 408321-2300, TDD only at 408-321-2330, from the VTA website at www.vta.org or at many community service agencies), eligible individuals can get approval to ride paratransit service in Santa Clara County
Other benefits of the new eligibility process include a shorter, one-page application form, which is now included in the brochure and, if needed, transportation will be provided to the interview at no charge. Interviews for paratransit eligibility will be conducted in San Jose, Mountain View and South County.
For more information about the new ADA paratransit eligibility certification process, contact VTA Accessible Services at 408-952-4249.