Your Office Coach
Q: I have become very disillusioned with my manager. "Brian" and I worked well together as peers for several years, collaborating on a variety of successful projects, until a new CEO promoted me and demoted him. 

Recently, that CEO was replaced by a guy who worked with Brian 20 years

ago. Now he has decided to make Brian my boss.

Unfortunately, Brian has turned out to be an ineffective manager who

doesn't want me to have any visibility. Some trusted colleagues have

shown me emails in which he takes credit for my work. Brian praises me

to my face, but apparently does not share these positive comments with

higher-level executives.

Although I like my job, I don't see how I can advance my career while

working for Brian. I have tried to remain professional and accept the

situation, but I'm starting to feel that leaving is my only choice.

What's your advice?

A: At this point, you would be wise to pursue a two-track career strategy.

While exploring external possibilities, you should simultaneously take

steps to enhance your reputation within the company. Given the recent

volatility of your work environment, you never know what future

opportunities might present themselves.

Like it or not, the first step in preserving your internal options is

to maintain a favorable relationship with Brian. In addition to being

your boss, he is also well-regarded by the CEO, so staying on his good

side would be politically astute. Try to remember that both of you may

be rather wary and self-protective after being repeatedly jerked around

by top executives.

If Brian truly is minimizing your accomplishments, then you need to

concentrate on expanding your network of supporters. Look for

opportunities to impress managers and other influential colleagues with

your knowledge, ability, and cooperative attitude. The more people who

think highly of you, the greater the odds that word will spread to top

management.

You might also consider increasing your involvement with industry

groups and professional associations, since those activities can boost

your career both internally and externally. In short, the best way to

handle your resentful feelings is to stop obsessing about Brian and

start taking control of your future.

Q: My co-worker is being very inconsiderate with his cellphone. We all

keep our phones turned on at work, but the rest of us silence them out

of courtesy to others. This co-worker allows his phone to ring, which

is quite disruptive and annoying. What can we do about it?

A: Here's a radical idea. Instead of stewing in silence and becoming

increasingly irritated, have a friendly chat with your colleague and

politely ask if he would mind using the "vibrate" setting. Calmly

explain that even though he may not notice the noise, his ringer is a

distraction to others. If you are courteous and he is considerate, this

problem should be quickly solved with no hard feelings.

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